Boosting email security awareness

Email remains the backbone of communication for both individuals and organisations. It’s widespread use also makes it one of the most targeted channels for cyber-attacks. From phishing with malicious attachments or credential capture, cyber criminals exploit email to access sensitive information and disrupt operations. That’s why email security awareness is not optional—it’s essential.

Understanding common email threats

To enhance awareness, it’s crucial to understand the tactics used by cyber criminals. Some of the most common email threats include:

• Phishing: Emails that appear legitimate but are designed to steal credentials or prompt users to take action such as pay an invoice, buy gift cards or download malware.

• Spoofing: Emails that mimic trusted senders to deceive recipients into taking harmful actions. This is becoming less prevalent if SPF, DKIM and DMARC are used, but it’s definitely still possible.

• Malware Attachments: Files that, when opened, can infect systems and grant attackers unauthorised access or install ransomware, making your device and files encrypted.

• Business Email Compromise (BEC): Scams targeting executives or employees to transfer funds or share sensitive data – This can mean the email account itself is compromised.

Building blocks of effective email security awareness

1. Cyber Security Awareness Training
   Regular, engaging training programs are the foundation of strong email security. By teaching in an empathetic and fun way, employees can practice spotting red flags such as suspicious email addresses, urgent language, or unexpected attachments.

2. Phishing Simulations
   Simulations replicate the look and feel of phishing emails to test and enhance employees’ detection skills. These phishing tests provide valuable feedback, helping individuals learn from mistakes in a controlled environment.

3. Clear Reporting Channels
   Encouraging employees to report suspicious emails promptly ensures potential threats are identified and mitigated quickly. A well-established reporting system , such as our ‘Phish Reporter’ fosters a pro-active security culture.

4. Strong Password/Passphrase Practices
   Password hygiene plays a critical role in email security. Employees should be trained to create strong, unique passwords and use multi-factor authentication (MFA) for an added layer of protection as well as a password manager.

5. Regular Updates and Communication
   Cyber threats evolve rapidly. Keeping employees informed about the latest tactics and trends ensures they remain vigilant. Keeping cyber security part of the conversation can ensure the culture is strengthened. Regular updates can include newsletters, intranet resources, or short awareness videos.

The Role of Organisations in Supporting Email Security

Organisations must lead by example. Deploying advanced email security solutions, such as spam filters and email encryption, enhances defences but it’s not the end of the story. Creating a non-punitive environment for reporting mistakes - such as getting them used to phishing tests or simulations, encourages employees to act without fear of repercussions when a real threat is present.

Why Phriendly Phishing?

At Phriendly Phishing, we specialise in creating tailored and human-centred cyber security awareness training programs that fit seamlessly into the workday. Our interactive modules, engaging phishing simulations, and real-world scenarios empower employees to become the first line of defence against email-based threats.

For more information on how email security awareness and cyber security awareness training can protect your business, contact Phriendly Phishing for a demo today.

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